Refund and Return Policy
Thank you for shopping at www.deflifegh.com. We want you to be completely satisfied with your purchase. However, we understand that sometimes a return may be necessary. Please read our policy below regarding refunds and returns:
1. Returns
We do not accept returns for items that have been purchased. Due to the nature of our business and to maintain the hygiene standards of our products, we cannot accept returns once a product has been purchased. This policy applies to all clothing items, including but not limited to, tops, bottoms, dresses, and accessories.
2. Exchanges
We do not offer exchanges for items that have been purchased. We encourage you to carefully review all product details, including size charts and measurements, before making a purchase to ensure the correct fit and satisfaction with your order.
3. Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact us immediately at store@deflifegh.com with details of the product and the defect. We will work with you to resolve the issue as quickly as possible. Please note that photographic evidence may be required to assess the damage or defect.
4. Refunds
Refunds will only be issued in the event of receiving a damaged or defective item that cannot be replaced. If eligible for a refund, we will process the refund back to the original form of payment used for the purchase. Please allow 3 working business days for the refund to be processed and reflected in your account.
5. Contact Us
If you have any questions or concerns about our refund and return policy, please contact us at store@deflifegh.com. Our customer service team is available to assist you and ensure your shopping experience with us is positive and satisfactory.
6. Changes to This Policy
We reserve the right to update or change our refund and return policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates or changes.
